Despite the fact that Apple CEO Tim Cook thinks that “the long run is accountable innovation,” scholars of administration have cautioned about a trend of “accountability washing” that occurred over ten years ago. Unfortunately, time has shown that they are correct. Over the course of the last few months, generative artificial intelligence tools such as ChatGPT have emerged as the most current technology to enhance concerns about responsibility washing.
In the same way that greenwashing harmed attempts to promote sustainability prior to the establishment of rules and standards (for example, the ISO 14001 environmental management requirements), responsible innovation (RI) is in danger of being undermined by accountability washing.
In the same way that greenwashing creates a false impression of environmental responsibility for a product or organisation, accountability washing creates the impression of responsibility without making any discernible efforts to address essential aspects of social responsibility, such as health equity, affordability, and sustainability.
Remodelling the process by which improvements are generated is one of the objectives of RI, which aims to reduce the negative effects that improvements have on consumers and society. On the other hand, the absence of a common definition of RI, appropriate tools, or defined assessment criteria and tactics may lead to the accountability washing of an invention, regardless of whether or not this is done intentionally.
Emerging medical technologies raise a number of complex concerns, including those pertaining to the environment, society, and finances, as well as concerns about the safety and effectiveness of scientific research. The reason for this is because our team of RI consultants, who are responsible for analysing, confronts accountability washing on this industry.
In what ways might responsible innovation be used in the field of health and wellness?
It is possible that readers may be perplexed as to why the health industry desires RI. Improvements in health are subject to stringent regulations in order to keep risks and damages to a minimum. The purpose of their work is to prevent the loss of life and to encourage people to feel better about themselves. Good technologies are created in collaboration with physicians and patients in order to better satisfy their needs. Do they not already account for their actions?
2015 was the year that our team of academics from Canada and Brazil started working together to get a better understanding of how RI relates to the health sector in both developed and developing nations. This includes the following:
Carrying out an exhaustive review of the current analysis;
conducting interviews with more than 85 consultants in domains associated with entrepreneurship, engineering, industrial design, and health expertise assessment; carrying out a case study with many small and medium-sized businesses over the course of four years, and by putting into action a collaborative process with experts in order to get sound guidance.
The Accountable Innovation in Health (RIH) framework was developed as a result of this analysis. Its primary objective is to encourage “high-quality and secure health improvements that additionally: strengthen health system fairness, present additional value to customers, use fewer resources, are beneficial to the environment, and are economically viable.”
RIH brings together five different areas of value, each of which is outlined by a specific objective and accountability attributes (or parts) that go beyond the requirements of scientific security and efficacy. These five areas of value are as follows: the value of the inhabitants’ health; the value of the health system; the value of the organisation; the value of the environment; and the value of the organisation.
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In addition to establishing a clear definition of RI for the health industry, our team also built a tool that helps guide design decisions and an assessment tool that determines the level of responsibility that a health innovation has.
The RIH Design Transient is a useful tool for innovators that illustrates the optimal method to integrate the nine RIH accountability traits across the whole lifespan of an invention. These attributes include ideation, design, improvement, commercialization, and end-of-life disposal.
After that, the RIH Evaluation Software determines the degree to which each and every accountability-related characteristic is fully satisfied. The validity of this instrument was established by experts from all around the globe, and its dependability was certified by an inter-rater settlement review.
There are four-level rating scales for each characteristic, and both the design temporary and the assessment instrument are dependent on these scales. The letter “A” indicates an excessive amount of accountability, whereas the letter “D” indicates that there are no specific indications of accountability.
As an example, let’s take a more in-depth look at the ranking scales of inclusivity and eco-responsibility, which are two aspects that are almost never addressed by health and wellness evaluations.
The level of inclusiveness may be evaluated by determining whether or not the innovation team explicitly engaged with a diverse range of individuals who might also be impacted by the expertise and defining how the input of that group was included in the design. Formal tactics include both engagement strategies (which are comparable to spherical tables) and participation strategies (which are comparable to surveys).
The concept of eco-responsibility is evaluated by analysing the many stages of the product’s lifetime at which the development team used environmentally responsible methods. These stages include the procurement of raw materials, production, distribution, utilisation, and disposal.
The development of a responsible innovation route for health and wellness
By including RIH characteristics across the concept, design, and development stages of an invention, innovators have the power to ensure that the significant financial, social, and environmental accountability issues that are brought up by their health innovation are acknowledged and addressed in a manner that is quantifiable.
Due to the fact that it is a challenging process, the RIH Design Transient offers practical guidance by means of a genuine design-thinking device that is known as the Accountable Design Compass. In addition, a multidisciplinary toolbox is a location where innovators may work towards RIH goals by using existing tools, such as the human components engineering offered by the FDA, the photojournal offered by IDEO, or the impact assessment offered by B Corporation.
As soon as the innovation is finished and ready to be implemented, decision-makers in the healthcare industry, including policymakers, healthcare managers, traders, technology transfer offices, charitable foundations, and patient teams, may utilise the RIH Evaluation Software to make decisions on financing, purchasing, or implementation.
By paving the way for responsible health innovation in a whole new direction, the mission of Responsible Innovation in Health (RIH) is to prevent responsibility washing. From the point of conception all the way to the disposal of the product at the end of its useful life, it provides the tools and direction that innovators need to be responsible to consumers and society.